The builder
Write the metric over your own tables, name it, keep it.
- Hours over quote, margin, work in progress, utilisation, cycle time, on-time close
- Then the ones only your shop cares about
- No waiting on a vendor to add one
Versioned
Every metric is a saved query with revisions. Change how a figure is worked out and the older definition is still there.
- The definition travels with the number
Thresholds and delivery
Set a threshold once and the exceptions come to you.
- Export it, print it, or save it onto the job
- Off the live database, not last month’s extract
- The same report on the desk and the tablet
The shop’s own costs
Training, shop time and yard work go on the shop’s accounts, against a budget.